G9MD.TV Help Center

G9MD.TV is an end-to-end encrypted (E2EE) live streaming platform & video-on-demand marketing solution designed and developed for healthcare.

  • Create & customize your own branded channel
  • Upload, store & manage video assets
  • Broadcast live events, manage recorded streams & publish videos directly to your channel
  • Conversational action user experience integrated with AI & machine learning
  • Share & monetize content
  • Gain insight through analytics
  • Generate revenue through advertising
  • Supports 4K, 360° & VR content
  • HIPPA compliant

Click "Create Account" on the top menu bar.

Fill out the required information for Account Registration.

 Enter the Verification Code you receive and click "Submit".

Complete your user profile and you will be finished.

Visit the Account Settings tab for more information.

*If you have completely forgotten your password, please email mrobertson@g9md.net to receive a temporary password*

Then follow the steps below:

To change your password click "Account" and then select "Settings" from the dropdown.

Click "Change Password" from your account settings

Fill out the required information from the update password pop-up and then click "save changes"

To upgrade or downgrade your current membership plan click "Account" in the top right corner and then select "Membership" from the dropdown menu.

An upgrade to your current account will take place immediately. 

A downgrade to your account will take place at the end of this billing period.

When signing up for a Free membership on G9MD.TV, you will receive a complimentary Producer plan for a trial period of 15 days. At the end of the trial period your membership will be downgraded to the Free plan if you have not chosen to upgrade. 

An event is any type of content that a user has created. Events are created and managed from inside your studio.

G9MD.TV has two kinds of events:

  • Live stream events
  • Uploaded videos

A channel is your own branded area where viewers will go to access your events. A channel can represent a single user all the way up to an entire organization. 

The studio is where you will create and manage all of your content. Only you will have access to your studio.

From inside your studio you can:

  • Create live stream events
  • Upload a video
  • Manage recorded streams
  • Access your live stream configuration information
  • Update existing content
  • Delete content
  • Link content to your channel(s)